In a bid to allay user fears, WhatsApp added in its statement that the new update “does not impact how people communicate privately with friends or family wherever they are in the world.”
A spokesperson told The Quint that the changes pertain to a user’s communication with businesses that operate on WhatsApp and to the data that she shares with the business accounts.
On 9 January, WhatsApp Head Will Cathart, in a series of tweets, stated “With end-to-end encryption, we cannot see your private chats or calls and neither can Facebook.”
“We’re committed to this technology and committed to defending it globally.” he added.
According to the new update, WhatsApp users will not be able to send or receive messages after 8 February till they accept the updated terms and conditions.
The Facebook-owned company issued a new statement to clarify its position regarding the new updates in the wake of the cocnerns that have emerged.
A WhatsApp spokesperson told The Quint that a user’s account won’t be deleted after 8 February if she doesn’t accept the new update. Rather the user will not be able to send or receive texts and the account will be rendered inactive till she accepts the update.
Here’s what WhatsApp has to say in its new public statement:
“As we announced in October, WhatsApp wants to make it easier for people to both make a purchase and get help from a business directly on WhatsApp. While most people use WhatsApp to chat with friends and family, increasingly people are reaching out to businesses as well.
The update does not change WhatsApp’s data-sharing practices with Facebook and does not impact how people communicate privately with friends or family wherever they are in the world. WhatsApp remains deeply committed to protecting people’s privacy.
“We are communicating directly with users through WhatsApp about these changes so they have time to review the new policy over the course of the next month,” the statement added.
Further, Cathcart, took to Twitter to reiterate that the company is “committed to providing private communication” protected by end-to-end encryption and “that’s not changing”.
“It’s important for us to be clear this update describes business communication and does not change WhatsApp’s data sharing practices with Facebook. It does not impact how people communicate privately with friends or family wherever they are in the world,” Cathcart tweeted. (courtesy: the quint.com)